Bachelor's degree Management, Service Engineering and Digital Technology


Entry requirements
To enrol in the Management, Service Engineering and Digital Technology Licence degree, students must have passed second year of a Licence, an advanced vocational training certificate, a technical university diploma or an equivalent qualification (120 ECTS) in economics-management, communication, IT, MMI, etc.
Recruitment is based on application and a motivation interview.
Benefits of the program
The third-year general Licence in Management, Service Engineering and Digital Technology combines management and digital services. It trains students for a wide range of professions related to information systems and the services of the future. The teaching methods of the Management, Service Innovation and Digital Technology Licenceprioritise practical experience and are mainly collaboration-based, with workshops, case studies and projects with professional partners.
Acquired skills
At the end of the year, graduates are able to use current management methods and techniques to prepare and implement decisions in the information systems sector. Complemented by the Management, Service Innovation and Digital Technology Master’s, which this Licence prepares students for, it helps build skills in the following areas:
- Designing and carrying out digital projects
- Managing digital projects
- Building cooperation between stakeholders
- Coordinating managerial and digital activities
- Working in a professional context and research environments
(Excerpt from the Management, Service Innovation and Digital Technology course skills reference framework)
International
The course encourages periods abroad through the university’s international programmes. Starting in third year of L3, students can start to prepare their period abroad in first year of the Master’s with a customised programme based on the skills targeted in M1.
Capacities
25
Course venue
Your future career
The Management, Service Engineering and Digital Technology Licence allows students to access positions as Assistant information system managers for digital projects, in liaison with IT teams, or in the field of digital communication (Assistant business-line project manager, Assistant service manager, Assistant front office manager, Marketing surveys officer, Assistant competitive intelligence manager, Assistant ITC sales engineer, Assistant support services manager (quality, back office etc.).
The Licence primarily prepares students for the Management, Service Innovation and Digital Technology Master’s, which opens doors to a wide range of professions related to the digital transformation of companies and service activities.
Professional integration
The Management, Service Engineering and Digital Technology Licence is a third-year general Licence course and prepares students for further study during a Master’s.
Within seven months of graduating from the Management, Service Innovation and Digital Technology Master’s, which is the natural next step from the Management, Service Engineering and Digital Technology Licence, 100% of students are employed in jobs corresponding to the targeted professions at negotiated salaries that are higher than average for Master's graduates.
The university-company work-study format is an integral part of the learning structure of the Management, Service Engineering and Digital Technology Licence and fosters the development of professional skills by allowing the definition of sound career objectives and a network of contacts. This partnership with the professional world is a springboard to employment. The course has been running since 1996 and boasts a strong alumni network.
Students who do not wish to pursue further study can apply for jobs at the end of the Licence as junior managers and digital project assistants.
Study objectives
To prepare students for professions in digital technology and information systems, the course has four main objectives based on the five skills targeted by the Management, Service Innovation and Digital Technology programme (from the preparatory Licence to the Master’s):
- Train students in the different aspects of management.
- Train students in digital technology.
- Introduce students to service innovation through concrete projects and allow them to enrol in the Management of Innovation Master’s programme.
- Allow students to apply acquired knowledge through a six-month project (in cumulative days) carried out in a company.
At the end of the work-study programme, which alternates between classes at the university and practical work in a company, students write and defend a professional and academic dissertation based on their experience in the company and backed up by the fundamental knowledge taught.
Major thematics of study
The main subjects taught cover two areas:
- Management: students acquire knowledge in the various disciplines of management, marketing, human resources and accounting, as well as an insight into innovation through projects, thus preparing them to continue their studies through the Management of Innovation Master’s.
- Information and communication technology: information systems, databases, web and network technology, SEO, monitoring and monitoring tools, analysis, service production and innovation.
English is taught in groups based on ability level.
Calendar
Term starts at the end of September.
Work-study programme: 1 week in a company / 1 week at the university.
As part of their dissertation preparation, students must find a company for the placement periods of their work-study programme by 20 December.
Year 1
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Concevoir et réaliser des projets et des services numériques innovants | ||||
|
Bâtir la relation avec les clients et les utilisateurs
| 3.00 | |||
|
Design de services et expérience utilisateur
Concevoir des services numériques centrés sur l’usager grâce aux méthodes du design thinking.
Teaching language FRANÇAIS / FRENCH | 3.00 | 10.5h | 21h | |
|
Organiser la veille et la prospective
| 2.00 | |||
|
Intelligence stratégique, veille et prospective numérique
Développer une veille technologique et prospective pour anticiper les mutations numériques.
Teaching language FRANÇAIS / FRENCH | 2.00 | 10.5h | 21h | |
|
Innover et Designer des services numériques
| 2.00 | |||
|
Technologies émergentes et innovation digitale (inclure IA, blockchain, réalité augmentée)
Découvrir les technologies émergentes et leurs impacts sur l’innovation et la création de valeur.
Teaching language FRANÇAIS / FRENCH | 2.00 | 10.5h | 21h | |
|
Cadrer un projet numérique
| 3.00 | |||
|
Management de projet numérique : acteurs, écoysytèmes et méthodes de conduite
Identifier les acteurs d’un projet numérique et maîtriser les méthodes de pilotage et de coordination.
Teaching language FRANÇAIS / FRENCH | 3.00 | 10.5h | 21h | |
| Piloter des projets et des services numériques | ||||
|
Appliquer une méthode et suivre des projets numériques
| 5.00 | |||
|
Data Science appliquée : statistiques, IA et algorithmes
Comprendre les principes de la data science et utiliser l’IA pour l’aide à la décision.
Teaching language FRANÇAIS / FRENCH | 3.00 | 12.25h | 24.5h | |
|
Pilotage économique et contrôle de gestion appliqué au numérique
Maîtriser les outils de gestion budgétaire et de performance dans les projets numériques.
Teaching language FRANÇAIS / FRENCH | 2.00 | 12.25h | 24.5h | |
| Construire la coopération entre les parties prenantes | ||||
|
Manager dans un contexte international et multiculturel
| 3.00 | |||
|
Business English
Renforcer les compétences linguistiques en anglais professionnel et communication interculturelle.
Teaching language ANGLAIS / ENGLISH | 3.00 | 42h | 42h | |
|
Communiquer en interne et en externe
| 7.00 | |||
|
S.E.O. : Référencement, visibilité et stratégie de contenus
Améliorer la visibilité numérique par le référencement et la gestion de contenus en ligne.
Teaching language FRANÇAIS / FRENCH | 2.00 | 7h | 14h | |
|
Stratégies de communication digitale
Élaborer et piloter une stratégie de communication numérique adaptée aux différents publics.
Teaching language FRANÇAIS / FRENCH | 3.00 | 12.25h | 24.5h | |
|
Communication professionnelle et prise de parole
Développer les compétences de communication écrite et orale en contexte professionnel.
Teaching language FRANÇAIS / FRENCH | 2.00 | 7h | 14h | |
|
Manager les équipes et conduire le changement
| 5.00 | |||
|
Diagnostic organisationnel, Management des ressources humaines et conduite du changement
Réaliser un diagnostic RH et accompagner les dynamiques de changement organisationnel.
Teaching language FRANÇAIS / FRENCH | 2.00 | 10.5h | 21h | |
|
Droit du travail, numérique et transformations organisationnelles
Identifier les enjeux juridiques du travail et de la digitalisation des organisations.
Teaching language FRANÇAIS / FRENCH | 3.00 | 12h | 24h | |
| Mobiliser les expertises numériques et managériales | ||||
|
Mailler les composantes numériques au sein des organisations
| 5.00 | |||
|
Bases de données et valorisation des données
| 1.00 | |||
|
Réseaux, cyber, sécurité et interopérabilité
| 1.00 | |||
|
Technologies numériques
| 1.00 | |||
|
Technologies innovantes au service des projets numériques
| 1.00 | |||
|
Analyser les processus métiers et les usages numériques
| 6.00 | |||
|
OBSOLETE
Bases de données et valorisation des données
Teaching language FRANÇAIS / FRENCH | 12.25h | 24.5h | ||
|
Systèmes d’information, organisation et gouvernance IT
Identifier le rôle stratégique des SI dans la gouvernance et la transformation numérique.
Teaching language FRANÇAIS / FRENCH | 1.00 | 10.5h | 21h | |
|
Organisations : théories, management et diagnostic
Comprendre les structures, les modèles et les enjeux du management organisationnel.
Teaching language FRANÇAIS / FRENCH | 2.50 | 10.5h | 21h | |
|
Comptabilité et finance d'entreprise
Maîtriser les fondamentaux de la comptabilité et de la finance appliqués au pilotage d’entreprise.
Teaching language FRANÇAIS / FRENCH | 2.50 | 10.5h | 21h | |
| Agir en situation professionnelle et de recherche | ||||
|
Collaborer, s'autoévaluer, progresser par des formations complémentaires et/ou d'ouverture
| 3.00 | |||
|
ECO Obligatoire, démarche compétences : e-portfolio
Formaliser son parcours et ses compétences à travers un e-portfolio réflexif et évolutif.
Teaching language FRANÇAIS / FRENCH | 3.00 | 8.75h | 17.5h | |
|
Problématiser, rechercher les informations, exploiter les données, construire une réponse, écrire et argumenter
| 13.00 | |||
|
Mémoire universitaire et professionel, séquences entreprise (6 mois en jours cumulés) et soutenance
Produire un mémoire articulant expérience professionnelle et analyse réflexive.
Teaching language FRANÇAIS / FRENCH | 10.00 | |||
|
Méthodologie de recherche et du mémoire universitaire et professionnel (MUP) : problématiser, rechercher l'information, écrire et argumenter.
Initier à la recherche appliquée : problématiser, analyser et rédiger un travail structuré.
Teaching language FRANÇAIS / FRENCH | 2.00 | 10.5h | 21h | |
|
Méthodologie du travail universitaire
Acquérir les méthodes d’organisation, de recherche documentaire et de rédaction académique.
Teaching language FRANÇAIS / FRENCH | 1.00 | 7h | 14h | |
|
Elaborer et réaliser des projets innovants
| 3.00 | |||
|
DIGIBAT'PROJECT
Réaliser un projet collectif intégrant innovation numérique, design de service et pilotage de projet.
Teaching language FRANÇAIS / FRENCH | 3.00 | 12h | 24h |
Asmaa HENNI
Aurélie RAMAND
Corinne HUET
Partners


Le conseil de perfectionnement regroupe des universitaires et des professionnels actifs dans les grandes entreprises du secteur, des organisations professionnelles, des associations professionnelles. Le conseil accompagne les 3 années de formation MITIC et offre un gage d'adéquation entre les enseignements des parcours MITIC et les besoins professionnels. Son existence remonte à la création du parcours MITIC en 1996.