Master QUALITY, SAFETY AND ENVIRONEMENT
Quality Safety Environment (QSE)
Entry requirements
This course is open to students with a high school diploma+3 years of higher education (Bachelor's degree) and/or students with 180 ECTS.
Students apply through a selection process which takes into account their academic credits, personal and professional experience and cursus, results to tests and personal interviews led to know more about their motivation and projects.
Benefits of the program
- A diploma reknown for its excellency among large French companies
- Courses are taught by professionals in their fields
- Training includes individual or group projects (thesis, research article, oral presentations, business creation project)
- Professional training includes a personalized follow-up in addition to the tutor in the company
- conferences are organized, led by professionals or experts bringing a testimony and reflection on actual practice of the tools and methods learnt in theory classes.
Acquired skills
- Building a Quality strategy: knowledge of the standards and the laws, ability to lead change in a team
- Project Management: ability to manage a team, to federate around processes of continuous improvement and excellency
- Analysis of a given situation: ability to identify customer needs of to offer the best solutions, to decide on technical choices and to identify, ensure, integrate legal and technical requirements
- Acting as a qualified professional
Registration details
- Master 1 : candidatures en ligne du 22 mars au 18 avril 2023 sur : https://monmaster.gouv.fr/
- Master 2 : candidatures en ligne sur : https://candidatures.univ-eiffel.fr/
Course venue
Institut Francilien d'Ingénierie des Services (IFIS) – 6/8 cours du Danube - 77700 SERRIS
Schedule of studies
Courses start in the beginning of October.
Apprenticeship: one week of classes on campus/one week working at their company.
Your future career
After obtaining their diploma, students can apply to various jobs in the fields of Quality Control. They can also enroll for a Doctorate if they wish to go on in the research field (lab DICEN IDF of Paris-Est Marne-La-Vallée).
Professional integration
After obtaining their diploma, students can apply to various jobs:
- Quality control engineer
- Quality Manager
- Quality Consultant
- Project Manager
Study objectives
This professional training aims at teaching students how to become Quality Managers in services, production, environment or health and security. During their two years of training, students become autonomous and able to use tools to help them with decision-making in Quality...
Major thematics of study
During their first year of training, students learn how to work in autonomy and train their ability to use decision-making tools for quality in information systems.
Fundamental themes:
- quality tools (ISO standards, quality standards, customer orientation)
- an approach to company management, economy and organization
- tools for improvement (audit, FMECA, monitoring and feedback)
- languages and communication.
In the second year of their training, students deepen their knowledge in quality tools and management. Courses include:
- risk management, change management, lean management, HR, innovation...
- quality in services and health
- OHS regulation, environmental law, CSR
- ethics and personal development.
Study organization
Le Master 1 vise à acquérir les fondamentaux et la connaissance de la qualité : ses principes, ses référentiels, les outils que se doit de connaître tout·e qualiticien·ne à un niveau opérationnel.
Le Master 2 se focalise sur le management de la qualité, c'est-à-dire sur la stratégie de l'entreprise.
Les cours s'articulent autour d'une étude de cas qui illustre et permet la mise en pratique des principes de management de la qualité au sens large.
L'apprenti est chargé d'une ou plusieurs missions par son entreprise d'accueil, ce projet professionnel fait l'objet d'un rapport soutenu et évalué en fin d'année.
Des débats menés par des professionnels ou experts sont organisés pour apporter un témoignage vécu et amener la réflexion sur la mise en pratique des méthodes et outils vus lors de la formation.
Modalité d'admission en FC :
Le candidat en formation continue peut, éventuellement, valider une partie des unités d'enseignement en fonction de ses expériences professionnelles. Uniquement en accord avec le Responsable pédagogique de la formation, il devra déposer un dossier de candidature spécifique auprès du service formation continue (01 60 95 78 02, bâtiment Erasme, site du Val d'Europe).
Modalité d'admission en Alternance :
Les candidats à l'alternance doivent rechercher une entreprise dès que leur candidature est acceptée dans la formation. L'université peut les aider dans cette recherche qui se formalise par un contrat d'apprentissage (entre l'entreprise et le CFA Descartes à Champs/Marne) ou un contrat de professionnalisation (entre l'entreprise et l'université).
La formation n'est pas accessible sans entreprise d'accueil au plus tard 3 mois et 1 jour après la date de début de formation.
International
No international solutions are offered as of now. The course is in apprenticeship, which makes it unsuitable to international partnership.
Major thematics of Research
Lab DICEN IDF - EA 7339
Semester 1
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Fundamentals of quality | 13 | |||
| Business English Understanding in various professional contexts (interviews, meetings, CV, etc.) orally as well as in writing Langue de l'enseignementANGLAIS / ENGLISH | 2 | 14h | ||
| Computer Tools and Mathematics Basic tools in statistics (chi -squared test, normal distribution, etc.) and in computer science (conceptual data modelling, use cases) Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Business Organization and Management Fundamentals of the types of organization and management that will be encountered Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Managerial and Human Resources Approaches Understanding the development of Human Resources in the company and understanding the new social and economic issues Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| QMS, ISO 9001 Discovering the ISO 9001 standard, version 2015, placing it in the general context of the company, looking at how to use it for certification purposes. Understanding the contents of a QMS, the steps in implementing a QMS, how to manage a QMS from certification to the renewal audit Determining the associated costs
Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Quality, Safety and Environment | 17 | |||
| Standardization, Accreditation, Certifications Understanding standards in France, Europe and internationally. Gaining a basic level of understanding on standards development (stakeholders, consensus, stages of standard development, etc.) Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Customer Focus Understanding, implementing, promoting and mastering the principle of a customer focus in an organization. Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Process Approach Mastering the approach to process through mapping, flow charts and the ISO 9001 standard. Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| Supply Chain Purchasing Understanding the principles of supply chain management and implementation. Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Environment and safety management systems Principles and structure of an Environmental Management System and the ISO 14001 standard: 2015 Understanding the fields of the environment and its regulatory context Mastering the tools for implementing an Environmental Management System
Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Quality Tools Basic quality tools (8Ds, 5Ws, correlation diagrams, graphs, etc.) Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| Food Quality and Safety Mastering the fundamentals of food safety Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h |
Semester 2
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Business Knowledge | 8 | |||
| Law Being able to identify the basic legal concepts in a document concerning either contract law, hierarchy of standards, social law rules, etc. Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Business English Being able to express oneself and be understood both orally and in writing mainly in a professional context (meeting, cross-cultural communication, etc.) Langue de l'enseignementANGLAIS / ENGLISH | 1 | 14h | ||
| General Economic Approach Writing and reading basic documents: balance sheet, income statement, cash flow budget, financing plan Estimating the cost and profitability of a project
Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 14h | 14h | |
| Communication Taking communication vectors into account in activities and company projects Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Integrated Management Systems Understanding and mastering the concept of integrated management systems Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Cross-curricular studies | 7 | |||
| Methodology Basics techniques for academic work Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | ||
| Bibliographies Individual work on a given subject Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 7h | ||
| Tutored project Group work on a business plan project Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 7h | ||
| Improvement tools | 3 | |||
| Audit Making/analysing an audit mandate, a notification letter, an audit plan, an audit questionnaire, etc. Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| FMECA The methods and though processes necessary to use FMECA Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Feedback, monitoring and reviews of requirements Understanding the activities, methods, tools, approaches and processes put in place by the company to define, identify and anticipate the expectations of customers and their sector of activity. Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Professionnalisation | 12 |
Semester 3
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Fundamentals of quality | 16 | |||
| Professional English Being able to express oneself and be understood both orally and in writing mainly in a professional context (meeting, cross-cultural communication, etc.) Langue de l'enseignementANGLAIS / ENGLISH | 2 | 21h | ||
| Management by projects, Change Management Understanding the project management aspect in projects. Understanding and identifying the fears and resistances associated with change - How to build an action plan to support change Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 17.5h | 17.5h | |
| Risk Management Determining the major categories of risks and understanding the methodology developed under ISO 31000 Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Decision-Making Systems and Mechanisms AFAV French Value valuation Association Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Excellence and Economic Performance The Total Quality Management (TQM) approach and an introduction to the EFQM excellence model. Calculating the economic performance of quality/safety/environment to demonstrate the best approach Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 21h | 21h | |
| Lean Management Basic knowledge of the two approaches Lean Management and Lean Six Sigma and Understanding the application of a strategy of operational excellence Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Quality, Safety and Environment | 14 | |||
| Compliance Assessment and Regulatory Monitoring principles and techniques of regulatory intelligence Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| Benchmarks Understanding the importance of an Environmental Management System for the company, the main benchmarks of the perimeter and their uses. Understanding management systems other than ISO 9001 Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 14h | 14h | |
| Occupational Health and Safety Regulations and Environmental Law Understanding the main issues in environmental law Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 14h | 14h | |
| Energy Management Understanding ISO14001 Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 7h | 7h |
Semester 4
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Management | 7 | |||
| Human Resources Management • Psychosocial hazards: understanding the phenomenon - the role of managers an prevention workers. • Understanding the fundamental principles of strategic workforce planning. Using the main tools of strategic workforce planning and to knowing how to put them into action according to the HR context Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Innovation Management Understanding how to design and roll out a continuous innovation management process capable of producing differentiating and profitable products/services/experiences. Understanding the role of QSE-RSE in the different phases and stages of a product/service /experience innovation process Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Corporate Social Responsibility Being able to understand and explain the social responsibility of organisations and the role of companies Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 14h | 14h | |
| Excellence Management Understanding the principles of strategic workforce planning. Using the main tools of strategic workforce planning and to knowing how to put them into action according to the HR context Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Needs and Expectations of Interested Parties Repositioning management methods in relation to stakeholders | 1 | 7h | 7h | |
| Research | 7 | |||
| Research Thesis Pair work on a chosen research topic: literature review and a research article | 4 | 14h | ||
| Methodology (Research Quality) Academic work techniques Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | ||
| Oral exam Oral examination on pre-established topics Langue de l'enseignementFRANÇAIS / FRENCH | 2 | |||
| Conferences and Associative Life conferences Langue de l'enseignementFRANÇAIS / FRENCH | 3.5h | 3.5h | ||
| Management and Services | 4 | |||
| Performance Management How to design and deploy a performance management process capable of producing permanent strategic adjustment Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Quality in Services and Health Introduction to the quality approach and certification in health care institutions Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Service Quality of an IS Quality, Safety and Environment for the quality of service of Information Systems Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Ethics and Personal Development Personal analysis of management principles Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 3.5h | 3.5h | |
| Professionnalisation | 12 |
Sylvain MICHELIN
Academic coordinatorAmandine GORDON
Academic secretaryChloé TERMINARIAS
Isabelle LE GOUILL
Master (en) QUALITY, SAFETY AND ENVIRONEMENT
M1-M2Quality Safety Environment (QSE)
Summary
- Degree
- Master (en)
- Field(s)
- Sciences, technologies, santé
- Thematics of study
- QUALITY, SAFETY AND ENVIRONEMENT
- How to apply
- Apprenticeship / Continuing Education / Recognition of prior learning
- Course venue
Institut Francilien d'Ingénierie des Services (IFIS) – 6/8 cours du Danube - 77700 SERRIS
- Departments and Institutes
- Institut Francilien D'Ingénierie des Services (IFIS)
Une formation de
Partenaire(s)
