Master QUALITY, SAFETY AND ENVIRONEMENT
Quality Safety Computer Science (QSI)
Entry requirements
This course is open to students with a high school diploma+3 years of higher education (Bachelor's degree) and/or students with 180 ECTS.
Students apply through a selection process which takes into account their academic credits, personal and professional experience and cursus, results to tests and personal interviews led to know more about their motivation and projects.
Benefits of the program
- A diploma reknown for its excellency among large French companies
- Courses are taught by professionals in their fields
- Training includes individual or group projects (thesis, research article, oral presentations, business creation project)
- Professional training includes a personalized follow-up in addition to the tutor in the company
- conferences are organized, led by professionals or experts bringing a testimony and reflection on actual practice of the tools and methods learnt in theory classes.
Acquired skills
- Building a Quality strategy: knowledge of the standards and the laws around IT, ability to lead change in a team.
- Project Management: ability to manage a team, to federate around processes of continuous improvement and excellency.
- Analysis of a given situation: ability to identify customer needs of to offer the best solutions, to decide on technical choices and to identify, ensure, integrate legal and technical requirements.
- Acting as a qualified professional.
Registration details
- Master 1 : candidatures en ligne du 22 mars au 18 avril 2023 sur : https://monmaster.gouv.fr/
- Master 2 : candidatures en ligne sur : https://candidatures.univ-eiffel.fr/
Course venue
Institut Francilien d'Ingénierie des Services (IFIS) – 6/8 cours du Danube - 77700 SERRIS
Schedule of studies
Courses start in the beginning of October.
Apprenticeship: one week of classes on campus/one week working at their company.
Your future career
After obtaining their diploma, students can apply to various jobs in the fields of IT Project Management or IT Quality. They can also enroll for a Doctorate if they wish to go on in the research field (lab DICEN IDF of Paris Est Marne-La-Vallée).
Professional integration
After obtaining their diploma, students can apply to various jobs in the fields of IT Project Management or IT Quality.
Study objectives
This professional training aims at teaching students how to become IT Quality Managers. During their two years of training, students become autonomous and able to use tools to help them with decision-making, IT management, IT quality...
Major thematics of study
During their first year of training, students learn how to work in autonomy and train their ability to use decision-making tools for quality in information systems.
Fundamental themes:
- quality tools (ISO standards, IT related standards)
- an approach to quality and project management
- economy, management, organization
- languages and communication
In the second year of their training, students specialize in Quality in IT Services. Courses include:
- various modes of team and project management
- computer security (ISO 27001)
- green IT and cloud computing
- re-engeenering processes
- BSC and performance management
Study organization
Le Master 1 vise à acquérir les fondamentaux et la connaissance de la qualité : ses principes, ses référentiels, les outils que se doit de connaître tout.e qualiticien.ne à un niveau opérationnel dans les systèmes d'information.
Le Master 2 se focalise sur le management de la qualité, c'est-à-dire sur la stratégie de l'entreprise appliquée aux services informatiques.
Les cours s'articulent autour d'une étude de cas qui illustre et permet la mise en pratique des principes de management de la qualité au sens large.
L'apprenti en alternance est chargé d'une ou plusieurs missions par son entreprise d'accueil, ce projet professionnel fait l'objet d'un rapport soutenu et évalué en fin d'année.
Des débats menés par des professionnels ou experts sont organisés pour apporter un témoignage vécu et amener la réflexion sur la mise en pratique des méthodes et outils vus lors de la formation.
Modalité d'admission en FC :
Le candidat en formation continue peut, éventuellement, valider une partie des unités d'enseignement en fonction de ses expériences professionnelles. Uniquement en accord avec le Responsable pédagogique de la formation, il devra déposer un dossier de candidature spécifique auprès du service formation continue (01 60 95 78 02, bâtiment Erasme, site du Val d'Europe).
Modalité d'admission en Alternance :
Les candidats à l'alternance doivent rechercher une entreprise dès que leur candidature est acceptée dans la formation. L'université peut les aider dans cette recherche qui se formalise par un contrat d'apprentissage (entre l'entreprise et le CFA Descartes à Champs/Marne) ou un contrat de professionnalisation (entre l'entreprise et l'université). La formation n'est pas accessible sans entreprise d'accueil au plus tard 3 mois et 1 jour après la date de début de formation.
International
No international solutions are offered as of now. The course is in apprenticeship, which makes it unsuitable to international partnership.
Major thematics of Research
Lab DICEN IDF - EA 7339
Semester 1
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Fundamentals of quality | 13 | |||
| Business English Understanding in various professional contexts (interviews, meetings, CV, etc.) orally as well as in writing Langue de l'enseignementANGLAIS / ENGLISH | 2 | 14h | ||
| Computer Tools and Mathematics Basic tools in statistics (chi -squared test, normal distribution, etc.) and in computer science (conceptual data modelling, use cases) Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Business Organization and Management Fundamentals of the types of organization and management that will be encountered Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Managerial and human resources approaches Understanding the development of Human Resources in the company and understanding the new social and economic issues Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| QMS, ISO 9001 Discovering the ISO 9001 standard, version 2015, placing it in the general context of the company, looking at how to use it for certification purposes. Understanding the contents of a QMS, the steps in implementing a QMS, how to manage a QMS from certification to the renewal audit Determining the associated costs
Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Information Systems Quality | 17 | |||
| IS processes and IS security Quality analysis of IS processes Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| Needs analysis, Specifications General principles on methods and tools for starting an IT project Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| IS system approach General issues on information systems Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Analysis and problem solving tools The concept of information and the computer system Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| IS project framework Introduction to the various reference frameworks concerning the development of Information Systems Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 14h | 14h | |
| IS project management Traditional tools for IT project management (agile method, etc.) Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| Revenue and Deployment Test Presentation of project management methods for revenue and application deployment Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h |
Semester 2
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Business Knowledge | 10 | |||
| Law Being able to identify the basic legal concepts in a document concerning either contract law, hierarchy of standards, social law rules, etc. Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Business English Being able to express oneself and be understood both orally and in writing mainly in a professional context (meeting, cross-cultural communication, etc.) Langue de l'enseignementANGLAIS / ENGLISH | 1 | 14h | ||
| General Economic Approach Writing and reading basic documents: balance sheet, income statement, cash flow budget, financing plan Estimating the cost and profitability of a project
Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 14h | 14h | |
| Communication Taking communication vectors into account in activities and company projects Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Integrated Management Systems Understanding and mastering the concept of integrated management systems Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Cross-curricular studies | 7 | |||
| Methodology Basics techniques for academic work | 1 | 7h | ||
| Bibliographies Individual work on a given subject | 3 | 7h | ||
| Tutored project Group work on a business plan project | 3 | 7h | ||
| IS quality management | 3 | |||
| Management and Supervision of an IS Main tools for managing Information Systems Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| IS management framework Description of the main reference systems used in quality for the IT industry Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Service purchasing, Outsourcing Management of external IT services Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Professionalisation | 12 |
Semester 3
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Fundamentals of quality | 16 | |||
| Professional English Being able to express oneself and be understood both orally and in writing mainly in a professional context (meeting, cross-cultural communication, etc.) Langue de l'enseignementANGLAIS / ENGLISH | 2 | 21h | ||
| Management by projects, Change Management Understanding the project management aspect in projects. Understanding and identifying the fears and resistances associated with change - How to build an action plan to support change Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 17.5h | 17.5h | |
| Risk Management Determining the major categories of risks and understanding the methodology developed under ISO 31000 Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Decision-Making Systems and Mechanisms AFAV French Value valuation Association Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Excellence and Economic Performance The Total Quality Management (TQM) approach and an introduction to the EFQM excellence model. Calculating the economic performance of quality/safety/environment to demonstrate the best approach Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 21h | 21h | |
| Lean Management Basic knowledge of the two approaches Lean Management and Lean Six Sigma and Understanding the application of a strategy of operational excellence Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 10.5h | 10.5h | |
| Information Systems Quality | 14 | |||
| IS Compliance Assessment Basic tools for checking IS compliance Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| IT Security Fundamental standard in information security: ISO 27001 Langue de l'enseignementFRANÇAIS / FRENCH | 3 | 10.5h | 10.5h | |
| Performance Management, Green-IT Principles of IS performance improvement: Green-IT, Cloud, etc. Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 14h | 14h | |
| Project management methods The management of the contracting authority/project manager relationship in the field of IT development Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 10.5h | 10.5h |
Semester 4
| Courses | ECTS | CM | TD | TP |
|---|---|---|---|---|
| Management | 7 | |||
| Human Resources Management • Psychosocial hazards: understanding the phenomenon - the role of managers an prevention workers. • Understanding the fundamental principles of strategic workforce planning. Using the main tools of strategic workforce planning and to knowing how to put them into action according to the HR context Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Innovation Management Understanding how to design and roll out a continuous innovation management process capable of producing differentiating and profitable products/services/experiences. Understanding the role of QSE-RSE in the different phases and stages of a product/service /experience innovation process Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 10.5h | 10.5h | |
| Corporate Social Responsibility Being able to understand and explain the social responsibility of organisations and the role of companies Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 14h | 14h | |
| Excellence Management Understanding the principles of strategic workforce planning. Using the main tools of strategic workforce planning and to knowing how to put them into action according to the HR context Langue de l'enseignementFRANÇAIS / FRENCH | 2 | 7h | 7h | |
| Needs and Expectations of Interested Parties Repositioning management methods in relation to stakeholders Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Research | 7 | |||
| Research Thesis Pair work on a chosen research topic: literature review and a research article Langue de l'enseignementFRANÇAIS / FRENCH | 4 | 14h | ||
| Methodology (Research Quality) Academic work techniques Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | ||
| Oral exam Oral examination on pre-established topics Langue de l'enseignementFRANÇAIS / FRENCH | 2 | |||
| Conferences and Associative Life conferences Langue de l'enseignementFRANÇAIS / FRENCH | 3.5h | 3.5h | ||
| IS Quality Management | 4 | |||
| Maintenance and Big Data Principles and issues in predictive maintenance Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| BSC Performance Management Tools for performance analysis Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Lean IT Principles and limits of lean management approaches applied to new technologies Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Process Re-engineering Techniques for redefining applied IT processes Langue de l'enseignementFRANÇAIS / FRENCH | 1 | 7h | 7h | |
| Professionnalisation | 12 |
Sylvain MICHELIN
Academic coordinatorAmandine GORDON
Academic secretaryChloé TERMINARIAS
Isabelle LE GOUILL
Master (en) QUALITY, SAFETY AND ENVIRONEMENT
M1-M2Quality Safety Computer Science (QSI)
Summary
- Degree
- Master (en)
- Field(s)
- Sciences, technologies, santé
- Thematics of study
- QUALITY, SAFETY AND ENVIRONEMENT
- How to apply
- Apprenticeship / Continuing Education / Recognition of prior learning
- Course venue
Institut Francilien d'Ingénierie des Services (IFIS) – 6/8 cours du Danube - 77700 SERRIS
- Departments and Institutes
- Institut Francilien D'Ingénierie des Services (IFIS)
Une formation de
Partenaire(s)
