Master's degree Destination Management
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Entry requirements
- Initial training and apprenticeship: First-year Master’s in tourism or equivalent (240 credits); admission based on application, career objectives and interview.
For direct entry into the second-year Master’s course, experience in the destination management sector (DMO, attractiveness agency, regional tourist offices, etc.) is required, as well as solid skills in project management, marketing and customer relations.
- Lifelong learning / validation of acquired experience: admission based on application, experience and career objectives.
Benefits of the program
- An open perspective on the world and the tourism sector, with strong involvement from professionals. Innovative, student-centred teaching methods that encourage challenges and projects and stimulate independence [e-learning, entrepreneurship, learning by problem solving, visual thinking] and creativity. Students can write their assignments in English.
- Creation of an e-portfolio of work that provides evidence of achievements and the skills acquired.
- Located in Val d'Europe, home to Disneyland Paris and Villages Nature.
Acquired skills
- Analysis of sectoral issues: differentiate the strategies of the actors, identify the societal, technological and economic components of supply and demand.
- Group project work: leading a team, contributing to knowledge creation
- Management of a destination in all its complexity: knowledge of clients and markets, spatial planning, brand development, community management, digital strategy.
International
The Master's in Tourism enables students to carry out study mobility periods at institutions offering a tourism course. Likewise, students from these institutions come for a semester in either the first- or second-year Master’s programmes:
• BCI/CREPUQ - Canada: Université du Québec à Montréal - Université du Québec à Trois Rivières - Université Laval.
• MICEFA - USA: California State University (CSU) - Florida International University - New Mexico State University - Northern Arizona University - University of Connecticut - University of New Orleans - University of Waterloo.
• Bilateral agreement: Universidade Federal Fluminens (Brazil) - Universidad Externado de Colombia (Colombia) - Universidad Nacional de Colombia (Colombia) - Chonbuk National University (South Korea) - Rikkyo University (Japan).
• Erasmus + agreements: Complutense University of Madrid (Spain) - Universidad de Cádiz (Spain) - Universidad de Málaga (Spain) - Universidad Ricardo Palma (Spain) - Università degli Studi del Molise (Italy) - Università della Calabria (Italy) - Almaty Management University (Kazakhstan) - Voronezh State University (Russia).
Capacities
15
Course venue
Your future career
The Destination Management Master’s gives students an understanding of the complex notion of “destination”, which resembles an ecosystem and a network of actors. The course content includes the governance and promotion of the resources and intangible assets of the destination, its presence online and on social media, its innovation and development strategy and the ability to take into account all the actors involved. Students are introduced to destination development strategy (marketing, digital technology, brands, experiences, tourism, etc.) through projects and case studies.
They can go on to study a PhD.
Professional integration
Graduate employment rates and the average job-search duration are known thanks to OFIPE follow-up surveys and especially the BYN alumni network and LinkedIn.
Graduates occupy the following positions: Quality research consultant, Communication and digital development manager, Marketing and PR consultant, Press officer, Marketing and communication, Account manager (groups, corporate, etc.), Production assistant, etc.
Study objectives
This second-year Master’s in Destination Management builds on the former year of the same name and responds to the need to take account of the complexity of the development and marketing of a tourist destination in the age of digital transformation. It also addresses the emergence of new professions in tourism representation (representation agency, changes in tourist offices, territorial marketing, etc.) The programme equips students with the skills to “Manage a destination in all its complexity”. They learn to work in complex environments, understand the challenges of governance and think in terms of the co-production of the destination with local players and tourists.
They must be able to:
- conceptualise a destination (identify the profile and stakeholders of a tourist destination, including local players, citizens, tourists);
- define the identity of a destination;
- understand the role of Destination Management Organisations (DMO) and institutions (purpose and legitimacy of a DMO, estimate the added value of a DMO for a destination, guide action on the welcome, experience and satisfaction of tourists, identify levers for the financing of facilities);
- understand the challenges of sustainable destination management (identify the challenges of governing a network and its levers for action, design a Smart destination, analyse mobility);
- understand the driving forces behind the “production of difference” (analyse the question and pertinence of a local brand; manage the brand, design the story of a site, promote the local area).
Major thematics of study
Project engineering, Marketing and customer relations, Knowledge of the tourism sector and its players, Information and communication, Understanding the tourism environment, Tourism information, communication, intelligence and data, Study and research work, Territorial marketing, governance and development.
Calendar
Initial training and lifelong learning: - Semester 3: classes from September to December; Semester 4: six-month work placement in France or abroad OR entrepreneurship and incubation (from January) Apprenticeship: one month of classes / two months in a company according to the pre-defined work-study schedule
Options
- Business creation and entrepreneurship
- Data analysis and processing
- Culture and heritage
- HRM and skills development
- Community life and leadership.
The options classes are combined for first- and second-year Master’s students, which fosters exchanges between the two years. Students must choose one option in M1 and one option in M2.
Semester 3
Courses | ECTS | CM | TD | TP |
---|---|---|---|---|
Compréhension de l'environnement du tourisme | 4 | |||
Crisis Management
Acquiring crisis-specific know-how that tourism actors may have to deal with, such as crisis typology, crisis communication and crisis resolution advice. Active pedagogy is supported by numerous case studies.
Teaching language FRANÇAIS / FRENCH | 1 | 15h | ||
Geopolitics
Learning the basic tools and skills needed for the geostrategic and geoeconomic analysis of tourism in order to produce relevant recommendations for public and private tourism actors in the context of their strategies, projects and actions. Active pedagogy is supported by numerous case studies.
Teaching language ANGLAIS / ENGLISH | 1 | 18h | ||
Mobilities and Tourism
Study of the modes of mobility of tourists to come to a destination (cruises, rail, air, road) and once on the destination (urban mobility, etc.). Analysis of transport networks and infrastructure, and on the occupation of the place by tourists. The student must be able to identify the levers of competitiveness of a destination related to infrastructures and mobility. Pedagogy by case study, site visits and project.
Teaching language FRANÇAIS / FRENCH | 1 | 15h | ||
Post-Covid Tourism
The Covid-19 health crisis has called into question the fundamentals of tourism. This course will analyze the two major challenges that represent both the post-covid world and the entry into the era of energy transition.
Teaching language FRANÇAIS / FRENCH | 1 | 15h | ||
Information, Communication, Data | 6 | |||
Applied digital communication
Panorama of the techniques and tools needed to master its online presence (tools and canvas in design, identification of brand values, digital tools Google Font, colors, Noun project, etc.) - Building its online presence and understanding the composition of a web page (introduction to the code, the basics of a simple website (Java, HTML) - Analyzing the online presence (extract data from Twitter API + identify keyword recurrences, etc.)
Teaching language FRANÇAIS / FRENCH | 2 | 10h | 10h | |
Data and Tourism
Analysis of the data in a tourist ecosystem to understand the interest of the tourist data for the tourist territories and actors; identify the types of tourist data; master the concepts of data (big data, open data, Smart data); understand the techniques (AI, process mining, business intelligence, machine learning), GDPR.
Teaching language FRANÇAIS / FRENCH | 2 | 10h | 10h | |
Data analyse
Introduction to statistics of quantitative and qualitative surveys, processing of data under Sphynx; presentation of the importance of digital tourism data for the tourism sector
Teaching language FRANÇAIS / FRENCH | 2 | 15h | 10h | |
Compétences transversales | 8 | |||
Seminar and introduction to research
The objective of the seminar is to understand the issues of the Event Industry (EI) for a territory and a destination. We explore the “MEI Boundaries”, we question the role of ICT and AI, and then we analyze the issue of the attractiveness driven by Events and assess the impacts of an event (economic, urban, media, etc.) and its environmental footprint. The objective of the seminar is to understand the issues of attractiveness for an EI-positioned destination and the relevance of such positioning.
Teaching language FRANÇAIS / FRENCH, ANGLAIS / ENGLISH | 1 | 12h | ||
General and touristic culture
Students will have classes teachings (ethics and tourism) but especially will have the opportunity to follow FUN MOOCs or other e-learning platforms so that they can either fill their gaps or deepen elements of knowledge that are indispensable to their curriculum and professional project
Teaching language FRANÇAIS / FRENCH, ANGLAIS / ENGLISH | 2 | 6h | 41h | |
Challenge Crash-test
Students must respond to an intensive week-long call for tenders sponsored by a tourism actor (company, territory, etc.). This exercise aims to develop work learning in stress, decision-making and problem-solving in constrained time, and oral and written communication.
Teaching language FRANÇAIS / FRENCH, ANGLAIS / ENGLISH | 1 | 30h | ||
Methodologie du travail universitaire
This course is an introduction to research. It is designed to help students complete their various personal projects, particularly the thesis, in accordance with academic criteria. This course also aims to make students aware of the principles and specificities of research in the humanities and social sciences (rules, approaches, methods) and of research ethics.
Teaching language FRANÇAIS / FRENCH | 1 | 6h | 6h | |
Certification (Langues, informatique,…)
Free certification depending on student's needs
Teaching language FRANÇAIS / FRENCH, ANGLAIS / ENGLISH | 1 | |||
Culture and heritage
Presentation of the economic impact of material & immaterial heritage
Teaching language FRANÇAIS / FRENCH | 1 | 15h | 10h | |
Formation du réseau
Formation dispensée en Elearning
| 1 | |||
Manager une destination dans toute sa complexité | 12 | |||
Brand management
Creation,development and property right of a Brand
Teaching language FRANÇAIS / FRENCH | 1 | 10h | 10h | |
Planning & Governance
Planning tools and governance principles
Teaching language FRANÇAIS / FRENCH | 2.5 | 15h | 10h | |
Sales & performance management
Innovation, sales mechanism brand revenue management
Teaching language FRANÇAIS / FRENCH | 2.5 | 15h | 10h | |
Destination Development strategy
Building a strategic development plan for a destination
Teaching language FRANÇAIS / FRENCH | 1 | 7.5h | 7.5h | |
Experience Marketing
Study custommer experience
Teaching language ANGLAIS / ENGLISH | 2 | 7.5h | 7.5h | |
Material & Immaterial Heritage
Study of the setting in tourism of world heritage
Teaching language FRANÇAIS / FRENCH | 2 | 10h | 10h | |
Intelligence & innovation
Study product and service innovation in other destination
Teaching language FRANÇAIS / FRENCH | 1 | 7.5h | 7.5h | |
Compétences professionnelles | 32 | |||
e-Portfolio
Explain the notion of proof and trace of competence, follow-up of the student’s portfolio and the explanation of the evidence of competence
Teaching language FRANÇAIS / FRENCH | 2 | 9h | 20h | |
6 months internship
The student will have to carry out a work placement of a duration of 6 months in France or abroad. He will also be able to start a business.
Teaching language FRANÇAIS / FRENCH, ANGLAIS / ENGLISH | 10 | |||
Portfolio de compétences
| 10 | |||
Travail d'étude et de recherche
| 10 |