Entry requirements

This degree is for students with an advanced vocational training certificate in vehicle maintenance or internal combustion engines, or students with an industrial advanced vocational training certificate who have experience in the vehicle sector. Students with an advanced vocational training certificate or a technical university diploma in services (technical university diploma in marketing techniques; advanced vocational training certificate in customer relations and negotiation or management assistance) can also apply if they are interested in the sector.

Lastly, first- or second-year students of a Licence degree in engineering sciences or economics and management can also apply for this course.

Benefits of the program

The Automotive Services Organisation and Management professional Licence is a work-study programme under an apprenticeship contract (with CFA Descartes).

The course is organised into four training periods in October, January, March and May. This means that students benefit from extended periods of work experience in a company, which helps them to acquire and develop skills.

This course has an extremely high graduate employment rate, with 100% of graduates in employment and nearly 80% remaining in the company that trained them.

The course includes a short trip abroad to allow students to compare practices and markets in a European context.

Acquired skills

The Automotive Services Organisation and Management professional Licence trains future automotive services managers, including managers for car repair and after-sales companies (car dealerships, brand networks, car centres, etc.). In terms of organisation, customer and supplier relations and commercial factors, the skills taught in the After-Sales Services programme help students to manage and organise the maintenance and repair of vehicles whilst satisfying the customer and working harmoniously with operators. The Automotive Services Organisation and Management professional Licence equips students for specific professions in the automotive industry (after-sales services and maintenance) and students must learn and be able to apply all the targeted knowledge and skills taught during the course. The alternation between training and work experience means that students can understand both the training objectives and company objectives through work placement reports.

International

Every year, a study trip to a European country such as Germany, Poland or Lithuania is organised.

Capacities

42

Course venue

Your future career

Work-study programme under a contract with a company in the sector, training in tasks related to the students’ future careers: service advisor, receptionist, team leader or supervisor. Before enrolling in the course, students can find out more about career prospects in the course prospectus and events at partner institutions. Companies in the sector are informed about the course and the opportunities it brings via professional bodies (ANFA, CNPA, PSA Retail, Renault Retail Group, MERCEDES France, etc.).

Professional integration

Find out more at www.omsa.fr

Study objectives

Gain practical knowledge and skills in a range of managerial and supervisory practices in the sector.

In addition, a tutored project allows students to develop their ability to innovate and reflect on professional practices.

Major thematics of study

The course focuses on six main skills:

SKILL 1: PROFESSIONAL COMMUNICATION

SKILL 2: TEAM MANAGEMENT

SKILL 3: ORGANISATION AND MANAGEMENT OF SERVICES:

SKILL 4: DEVELOPMENT OF THE COMMERCIAL ACTIVITY

SKILL 5: TUTORED PROJECT

SKILL 6: PROFESSIONAL ACTIVITIES

Calendar

September: preparation for working in a company

October: Training

November-December: work placement

January: Training

February: work placement

March: Training

April: work placement

May: Training

June - July - August: work placement